NPS Program Manager
Andrea Fox serves as Charles Aris Inc.’s NPS Program Manager. Guided by client insights in her work as a Satmatrix-certified Net Promoter Score administrator, Andrea leads the firm’s focus on continuous improvement through strong client care.
Prior to joining the firm, Andrea worked with Wells Fargo as a project manager. There, she developed strategy to enhance the company’s recruiting process as well as predictive forecasting for internal staffing needs.
Andrea earned her bachelor’s degree at Meredith College, where she also studied abroad in Italy and England.
Andrea is married to Neil Fox and together they have two wonderful boys, Jackson and Oakley. She enjoys contributing to her community and has served in multiple leadership positions. Andrea and her family enjoy traveling, fine food and their tradition of pizza and a movie every Sunday night.
"I'm very pleased with where we landed on this important role for our Chemical division. I've enjoyed working with Charles Aris. It takes great teamwork to get great results!"
— Hiring authority at a leading Fortune 500 company in the manufacturing sector